Bronze Boss® Terms & Conditions

Last updated: June 11, 2026

By accessing our website or completing a purchase from Bronze Boss®, you agree to the following Terms & Conditions. These Terms apply to all retail customers, professional artists, wholesale partners, white-label clients, and digital training purchasers.

If you do not agree, please do not use our site or purchase our products.

1. GENERAL

Bronze Boss® is a cosmetic, professional education, and product development brand. These Terms govern all purchases made through bronzeboss.co and affiliated sales channels including Shopify, Amazon, Faire, LTK, and any direct invoices.

2. PRODUCT USE + SAFETY

• All cosmetic products are for external use only.
• Patch testing is recommended before full application.
• Follow all instructions on packaging or on our website.
• Discontinue use immediately if irritation occurs.
• Professional-use products must be used by trained, qualified professionals only.
• Results vary based on skin type, prep, application technique, and environment.

3. INGREDIENT TRANSPARENCY + ALLERGIES

Ingredients are provided on product pages and packaging.
• Customers are responsible for reviewing ingredient lists for potential allergens.
• Bronze Boss® is not liable for allergic reactions or sensitivities.

4. MANUFACTURING STANDARD

Products are made in an FDA-registered, MoCRA-compliant facility using micro-batch production.
• Minor variations in color, viscosity, or scent between batches are normal and do not affect product performance.

5. ORDER PROCESSING + SHIPPING POLICY

5.1 Processing Time

• Bronze Boss® is a micro-batch lab. Most products are hand-poured, packed, and made in house to ensure freshness and quality.
• Bulk items and large wholesale orders are often made to order.
• Standard orders typically ship within 1–3 business days, depending on product availability and order volume.
• Bulk and large wholesale orders are produced fresh and typically require 5–10 business days before shipping.
• Processing begins the next business day after an order is placed, excluding weekends and holidays.
• Processing times vary seasonally and may extend during high-volume periods.
• Orders placed with expedited shipping are prioritized in our production queue.
• Expedited shipping affects transit time only and does not reduce production time.

5.2 Shipping Estimates

• Estimated shipping timelines are provided by carriers and are not guaranteed.

5.3 Address Accuracy

• Customers are responsible for entering accurate shipping details.
• Orders cannot be refunded, reshipped, or replaced due to address errors.

5.4 Lost, Missing, or Stolen Packages

If tracking shows “Delivered,” Bronze Boss® is not responsible for packages not ultimately received.
If a package shows no movement for an extended period, we will assist in opening a carrier claim.

5.5 Damaged or Incorrect Orders

You must notify us of any order issues within 24 hours of delivery, with clear photos of:
• the product,
• interior packing,
• exterior shipping box,
• and the shipping label.

Failure to report issues within 24 hours may void eligibility for replacement.

6. RETURNS, REFUNDS + REPLACEMENTS

6.1 Final Sale Items

Due to the nature of cosmetic products, all sales are final and non-refundable, including:
• Retail cosmetics
• Professional solutions
• White-label products
• Custom formulations
• Discounted or promotional items
• Digital training and downloads

6.2 Replacement Eligibility

Replacements may be issued for:
• damaged items
• leaking or defective items
• incorrect items shipped
• packages lost in transit (not marked as delivered)

6.3 Non-Eligibility

Replacements or refunds will not be issued if:
• product was used
• damage occurred after delivery
• item was stored improperly
• photos are not submitted within 24 hours
• batch variations resulting in differences from retain sample occur

7. WHOLESALE + PRO ACCOUNTS

7.1 Application Requirement

Wholesale and Professional accounts must first apply through our official Wholesale Application page.
Approval is not guaranteed and is subject to verification.

7.2 Eligibility

• A valid resale certificate is required where applicable.
• Wholesale pricing is intended for professional use or resale to end consumers.

7.3 Usage Rules

• Professional solutions must be used only by trained artists.
• Wholesale customers may not resell Bronze Boss® products on Amazon, Walmart, eBay, or similar third-party marketplaces without written approval.

7.4 Account Misuse

We reserve the right to suspend or revoke wholesale access for:
• policy violations
• misuse of wholesale pricing
• unauthorized resale
• fraudulent activity
• abusive or inappropriate conduct

8. WHITE LABEL + CUSTOM FORMULATION TERMS

8.1 Final Sale

All white-label and custom formulation orders are final sale, with no returns, exchanges, or cancellations.

8.2 Product Liability

If you:
• alter the product,
• modify the formula,
• pour or transfer bulk product into consumer packaging,
• change the bottle, label, claims, or directions,
you assume full responsibility and personal product liability for the final product sold under your brand.

Bronze Boss® provides raw or pre-filled product only and assumes no liability for altered product.

8.3 Intellectual Property

All formulations remain the exclusive intellectual property of Bronze Boss® and may not be copied, reverse-engineered, or claimed as your own.

8.4 Compliance

White-label purchasers are responsible for ensuring compliance with all applicable cosmetic regulations when selling under their own brand.

9. DIGITAL TRAINING + EDUCATIONAL CONTENT

9.1 Final Sale

All digital content (certifications, guides, templates, videos, downloads) is final sale.

9.2 Intellectual Property

All training and content remain the property of Bronze Boss®.
Unauthorized sharing, copying, or distribution is prohibited.

9.3 Certification Requirements

Completion of requirements may be necessary to receive certification.

10. PAYMENTS + BILLING

By completing checkout, you authorize Bronze Boss® to charge your selected payment method.

• Full payment is required before fulfillment.
• Orders suspected of fraud may be cancelled.
• Pricing errors may result in order cancellation and refund.

11. PROMOTIONS + DISCOUNTS

• Promotions cannot be combined unless stated.
• Discounts cannot be applied retroactively.
• No price adjustments on past orders.
• Codes are valid only for the dates and items specified.

12. LIABILITY DISCLAIMER

By purchasing, you agree that:
• Results may vary by individual.
• Bronze Boss® is not liable for indirect or consequential damages.
• Your sole remedy is limited to the purchase price paid.
• You assume all risk when using cosmetic products.
• No medical claims are made or implied.

13. INTELLECTUAL PROPERTY RIGHTS

All content, branding, formulations, product names, digital materials, graphics, and marketing assets are property of Bronze Boss® and may not be reproduced without written permission.

14. PRIVACY POLICY

Personal information is used for order fulfillment, communication, and account management.
We do not sell customer information.
See our Privacy Policy for full details.

15. GOVERNING LAW

These Terms & Conditions are governed by the laws of the State of California.

16. MODIFICATIONS

Bronze Boss® may update these Terms at any time. Continued use of our website constitutes acceptance of updated terms.